Consultation Hub

Your Opinions Count! NHS Stockport would like to know your views and your health need so that we can continually improve local health services. We believe that local people should be at the heart of decision making.

The purpose of this site is to let patients, carers, staff and members of the public submit their views for consideration when we take important decisions. Below you will find information on upcoming consultations, surveys and events; read what people said about past decisions; and see how we used those views to change our services.

Alternatively, you can contact us directly to give us your views on any aspect of our work.

Please note that this site is for understanding local views. For privacy reasons, please do not submit any health-related questions on this site. If you have a question about your health, please contact your GP Practice or local Pharmacy for support.

Featured Consultation: Patient Panel

Patient Panel Advert

Stockport's Clinical Commissioning Group is responsible for taking decisions on how to spend the local NHS budget. 

The CCG wants patient views to be at the heart of all decisions. For this reasons we are setting up a Patient Panel to meeting the Governing Body four times a year and be the voice of Stockport's patients in the decision making process.

Panel membership will be selected to reflect local communities and interest groups. Representatives will be selected in the coming months and offered free training on the NHS and health service commissioning.

To register your interest in joining the Panel, complete this form.

Consultation ends in 40 days (01/07/2012)

We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

Patient Experience 2011

We asked:
Please prioritise from the 3 following areas you would like the practice to improve on Also what we do well, and what we dont do so well in Is there anything we could improve on?
You said:
1st - You said you would like us to look at another way for getting an appointments as they are hard to get with the current appointment system, needs something different. 2nd - You said we need more staff in the morning to answer phones or maybe another phone line. 3rd - You said that on the whole the premises are ok! nice seating area, nice posters and a TV with adverts and cookery for better health You said that the care you recieve from your GP was excellent
We did:
The practice has had a meeting and is currently auditing the appoinments to see when we are busiest at and to find out our problem areas. These results will be printed in our newsletter, after which we shall be asking you the patients to give us your views on how we can improve the way we give appointments out

Springfield Surgery Patient Views

We asked:
What works well for you as a patient at Springfield Surgery? What does not work well for you as a patient at Springfield Surgery? Do you have any suggestions on how we could make improvements?
You said:
Happy with the Practice Short notice appointments can be a problem Congestion in the waiting room Consider texting patients
We did:
Sit and wait surgery every morning and emergency appointments in the evenings available Review seating arrangements A text service is being considered.

Extending Choice of Provider

We asked:
The Government wants to extend patient choice. What services do you think should be opened up for any qualified company to deliver the service to the NHS?
You said:
You said you would like to have more choice on a range of healthcare services. The majority of local people suggested the following areas: * Adult hearing services in the community * Adult Primary Care Psychological Therapies * Services for back and neck pain * Podiatry * and Diagnostic tests
We did:
NHS Stockport is now part of the Greater Manchester PCT Cluster. All ten Greater Manchester PCTs submitted their proposals for extending choice of provider to the Cluster Board, where it was agreed that NHS Greater Manchester will extend choice to 'any qualified provider' for: * diagnostics * podiatry * and adult hearing services. This should be in place by Spring 2012.

During the consultation process, we ask for your feedback, you tell us and then we make positive changes. Public participation is key to our work. See what happens with We Asked, You Said, We Did.